Terms of use

Qasell is a web service where you keep track of stock, sales, expenses and mileage and see profit and VAT.

The figures are worked out from what you and the marketplaces enter, and they are estimates. They are not tax, legal or financial advice. You are responsible for your own accounts, your tax returns and that what you enter is correct.

• You must be at least 18.
• The details you give us must be correct.
• Keep your password to yourself. You are responsible for what happens in your account.
• If you think someone else has got into your account, email support@qasell.com straight away.

• Free costs nothing and has the limits shown on the pricing page.
• Pro and Business are paid in advance, monthly or yearly. Prices are on the pricing page and include VAT.
• Automatic renewal: the subscription renews for another period of the same length until you cancel.
• Stripe sells the subscription: payment is sold and handled by Stripe through Link, as a reseller. That is why Link appears on your receipt and bank statement. Stripe's terms of sale apply to the payment itself.
• Price changes: we tell you at least 30 days ahead. The new price applies from the next period, and if you don't want to continue you can cancel before then.
• Moving to a higher plan: if you move from Pro to Business, or from monthly to yearly, the new plan applies at once. The difference for the rest of the period is added to your next invoice.
• Moving to a lower plan: if you move from Business to Pro, or from yearly to monthly, the change applies from the next period. You keep the plan you paid for until then, and we do not refund the difference.
• If a payment fails we try again. If it still fails, the account moves to Free. Your data stays.

You can cancel whenever you like under Settings in the app. Cancelling takes effect at the end of the period you have already paid for, and you keep the plan until then. After that the account moves to Free.

• 14-day right of withdrawal: if you buy as a consumer, you can withdraw from the purchase within 14 days under EU consumer law.
• The service starts straight away: when you buy, we ask you to agree that the service starts at once. If you withdraw within 14 days, you pay for the time you have used and get the rest back.
• First purchase only: the right of withdrawal applies when you first buy a subscription, not when it renews.
• No refunds after 14 days: after the withdrawal period we don't refund a period that has started or time you haven't used, for monthly or yearly plans. That also applies if you cancel or move to a cheaper plan in the middle of a period.
• Businesses: if you buy for your business, there is no right of withdrawal.
• How to withdraw: email support@qasell.com within 14 days of buying. The money goes back to the same payment method within 14 days.

None of this limits your rights under mandatory law, for example if the service is faulty.

What you put into Qasell is yours. You let us store and process it so we can provide the service, and you are responsible for having the right to put it there. You can export your books whenever you like.

The Tradera and eBay connections rely on their services. We are not responsible for their outages, changes or errors in the data they send. Their own terms apply to your account with them, and you can disconnect an account whenever you like.

• Use Qasell for anything illegal.
• Try to get into other people's accounts or data.
• Disrupt or overload the service, or try to get around its security.
• Collect data automatically with scripts or bots outside the features we offer.
• Resell or rent out the service to others.

We do our best to keep Qasell working, but we can't promise it is always available or free of errors. Sometimes we need to do maintenance.

We keep developing Qasell and may change, add or remove features. If a change clearly makes a paid subscription worse for you, you may cancel and get back the money for the time that is left.

• We are not liable for indirect damage or loss, such as lost profit, lost business or taxes and fees.
• We are not liable for decisions you make based on the figures in Qasell, or for errors caused by data that you or a marketplace entered.
• Our total liability is limited to what you have paid us in the last 12 months.
• These limits don't apply if we caused the damage on purpose or through gross negligence, or where mandatory law says otherwise.

• If you break these terms we may suspend or close your account. Unless it is serious, we warn you first.
• We may shut the service down with at least 30 days' notice. We then refund what you have paid for time after that.
• Accounts that haven't been used for 12 months are deleted, as the privacy policy says.

When you add information about other people to Qasell, such as buyers, sellers or addresses in the mileage log, you are the controller and we are your processor. This section is our data processing agreement under Article 28 of the GDPR.

• Purpose: we process the information only to provide Qasell and on your instructions, which are these terms and how you use the service.
• What information: names and addresses of buyers and sellers, addresses in the mileage log and whatever you write in notes and receipts. It concerns your customers, suppliers and others you do business with.
• How long: for as long as you keep your account. When the agreement ends we delete the information, unless the law requires us to keep it.
• Confidentiality: everyone who works on Qasell is bound by confidentiality.
• Security: we protect the information with appropriate technical and organisational measures, described in the privacy policy.
• Subprocessors: you agree that we use providers for hosting, storage, payment, sign-in and maps, as the privacy policy describes. They are bound by the same obligations as we are. You get a list of them if you email support@qasell.com, and we tell you before we add or replace one, so you can object.
• Help: we help you when someone wants to use their rights, and with security and impact assessments.
• Incidents: we tell you without undue delay about a personal data breach that affects your information.
• Audits: you can ask for the information needed to show that we follow this section.

If we change these terms in a way that affects you, we will email you at least 30 days ahead. If you keep using Qasell after that, you accept the new terms. If you don't want to, you can cancel before they take effect.

Swedish law applies. If you have a problem, email support@qasell.com first and we will sort it out together. Disputes are settled by Swedish courts, but if you are a consumer you keep the protection of the law where you live and can bring a claim there.