Legal

Privacy policy

Updated

What Qasell keeps about you, why, for how long, and what you can do about it. Short and plain.

Who is responsible

Qasell Technologies AB (reg. no. 559611-8504, Granängsringen 37, 135 44 Tyresö, Sweden) is the controller of the information about your account. You can reach us at support@qasell.com.

What we keep

  • Your account: email, name and, if you sign in with Google, your profile picture. When the account was created and when you last signed in.
  • Your profile: business name, country, language, currency, VAT and tax settings, cash and buffer, appearance and notifications.
  • Your books: items, costs, listings, sales, purchases, expenses, vehicles and mileage log, with whatever you type in yourself, such as a buyer's name or an address you drove to.
  • Photos and receipts: the ones you upload to items and expenses.
  • Imports: file name, size and how the columns were matched. The file itself is not kept.
  • Tradera and eBay connections: your username and id there, and a key that lets us fetch your listings and sales. The key is encrypted before it is stored.
  • Subscription: which plan you are on and whether the payment went through. Card details are handled by Stripe and never reach us.
  • Support: what you write to us and our replies.

Why we keep it

  • To provide the service (contract): your account, profile, books, photos, imports, connections and subscription are needed for Qasell to work.
  • For support and to improve Qasell (legitimate interest): we see the status of your account, such as when you last signed in, how many items and sales you have and whether your connections work. We do not see what is in your books.
  • To follow the law (legal obligation): payment records are kept for as long as accounting law requires.
  • With your consent: only if we ever send newsletters or use analytics. Today we do neither.

Information about other people

When you add buyers, sellers or addresses to your books, you are responsible for that information and we only process it on your behalf. How that works is in the terms of use, under Data processing.

Who receives it

We never sell your information. To run Qasell we use carefully chosen providers, who may only process the information for us and under contract:

  • Hosting and storage: servers and database. Your data is stored in the EU.
  • Payment: Stripe sells the subscription for us and is responsible for payment details under its own privacy policy.
  • Sign in with Google: if you choose to sign in with your Google account.
  • Maps: when you search for an address in the mileage log.
  • Tradera and eBay: when you connect your account there.
  • Bot protection: when you sign in or create an account.
  • Email: when we email you about your account.
  • Error reporting: when something goes wrong in the app, without the contents of your books.

Some of these providers may process information outside the EU. When they do, the EU-U.S. Data Privacy Framework or the European Commission's standard contractual clauses apply. If you want to know exactly which providers we use, email support@qasell.com.

Cookies and storage

We use no cookies for tracking, analytics or advertising. Your browser only keeps what is needed: that you are signed in, the language you chose and whether you want light or dark mode. That is why we don't ask for cookie consent. If that changes, we will ask you first.

How long we keep it

  • For as long as you keep your account.
  • Inactive accounts: if you haven't signed in for 12 months we email you. If you don't sign in within 30 days of that email, we delete the account and everything in it. This does not apply to accounts with a running paid subscription.
  • When you delete your account: your profile, books, photos, connections and imports are deleted straight away.
  • Payments: records are kept for seven years, because Swedish accounting law requires it.

Your rights

  • Access: get a copy of what we have about you.
  • Correct: fix what is wrong. Most of it you can change yourself in the app.
  • Delete: ask us to delete your account and everything in it.
  • Take it with you: export your books as CSV or PDF, or ask us for all your data.
  • Object and restrict: say no to processing based on legitimate interest, or ask us to pause it.
  • Withdraw consent: at any time, if you have given it.

Email support@qasell.com and we will answer within a month. If you think we are getting it wrong, you can complain to the Swedish Authority for Privacy Protection (IMY) at imy.se, or to the data protection authority where you live.

Security

Your data is stored in the EU (Frankfurt). The database only gives your account its own rows, the marketplace keys are encrypted and all traffic goes over https.

Changes

If we change this policy in a way that affects you, we will email you before it takes effect. The date at the top shows when it last changed.